Yuvraj Industries is committed to protecting the privacy of our customers, dealers, sub-dealers, and website users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our products and services.

By using our website, services, or applications, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using our services.

1. Information We Collect

We may collect the following types of information from users, dealers, and sub-dealers:

a. Personal Information:

  • Name, contact number, email address.

  • Purchase details, including product model and dealer information, for warranty purposes.

b. Non-Personal Information:

  • Browser type, device information, IP address.

  • Cookies and analytics data to improve user experience.

2. How We Use Your Information

The information we collect may be used for the following purposes:

  1. To process purchases, provide product support, and manage warranty claims.

  2. To communicate updates about products, offers, and services.

  3. To maintain dealer and sub-dealer access to our applications for warranty and order management.

  4. To improve our website, services, and customer support.

  5. To comply with legal obligations.

3. Warranty Information

All our products, including submersible pumps, monoblock pumps, shallow well motors, induction motors, lalten pumps, and pressure pumps, are covered under a 1-year warranty.

  • Warranty claims can only be processed by the dealer from whom the customer purchased the product.

  • Dealers can submit warranty claims through our authorized dealer application.

  • Warranty covers manufacturing defects but does not cover damages caused by misuse, unauthorized modifications, or improper installation.

4. Sharing Your Information

We respect your privacy and do not sell or rent your personal information to third parties. However, we may share information with:

  • Authorized dealers and sub-dealers for warranty and service purposes.

  • Service providers who assist in operating our website or providing product support.

  • Legal authorities if required by law or to protect our rights.

5. Security of Your Information

We implement appropriate technical and organizational measures to protect your information from unauthorized access, loss, misuse, or disclosure. However, no internet or electronic transmission is completely secure, and we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Enhance website functionality.

  • Understand user behavior to improve services.

  • Provide personalized content and offers.

You may choose to disable cookies in your browser settings, but certain features of our website may not function properly.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.